1. General Information

This website is operated by Dogar Sons Shopping Mall. Throughout the site, the terms “we,” “us,” and “our” refer to Dogar Sons Shopping Mall.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions, including any additional terms, conditions, and policies referenced here or available by hyperlink.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates. Your continued use of the website following changes constitutes your acceptance of those changes.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.
If you are registering as a business entity, you represent that you have the authority to bind that entity to these Terms and Conditions.

3. Product Information

We make every effort to display accurate product information, including descriptions, images, and pricing. However, occasional errors may occur.
Dogar Sons Shopping Mall reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Product images are for illustration purposes only. The actual product may differ slightly due to lighting, display settings, or manufacturer updates.

4. Pricing and Payments

All prices listed on our website are in Pakistani Rupees (PKR) and are inclusive of applicable taxes, unless otherwise stated.
We reserve the right to change prices at any time without notice.

Payments can be made through the available methods displayed at checkout (e.g., Cash on Delivery, Credit/Debit Card, or Bank Transfer).
By submitting payment information, you represent that you have the legal right to use the chosen payment method.

5. Order Processing and Delivery

Once you place an order, you will receive a confirmation email or message acknowledging your purchase.
Orders are processed based on product availability and confirmed payment (if applicable).

Delivery times may vary based on your location, order size, and courier services. While we strive to meet our estimated delivery times, Dogar Sons Shopping Mall is not liable for delays caused by courier companies, natural events, or unforeseen circumstances.

6. Returns, Refunds, and Exchanges

We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact our customer support team within 3 days of delivery.
Returns and exchanges are accepted only if the product is unused, in its original packaging, and accompanied by proof of purchase.

Refunds, where applicable, will be processed via the original payment method within 7–10 business days after the returned product has been received and inspected.

Certain products such as perishable goods, intimate items, and custom orders are non-returnable and non-refundable.

7. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and restricting access to your device.
You agree to accept responsibility for all activities that occur under your account or password.

Dogar Sons Shopping Mall reserves the right to suspend or terminate accounts suspected of fraudulent activity or misuse of services.

8. Intellectual Property Rights

All content available on the Dogar Sons Shopping Mall website—including logos, product images, text, graphics, icons, and software—is the property of Dogar Sons Shopping Mall and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or use any material from our website for commercial purposes without our prior written consent.

9. Limitation of Liability

Dogar Sons Shopping Mall shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our website or services.
This includes, but is not limited to, loss of profits, data, or other intangible losses.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of such websites.
We are not responsible for the content, privacy policies, or practices of any linked third-party sites.

11. Prohibited Activities

You agree not to use our website or services for any unlawful or unauthorized purpose. Prohibited activities include (but are not limited to):

• Misusing or attempting to hack the website

• Spamming or phishing other users

• Violating intellectual property rights

• Uploading harmful software or code

• Providing false information during purchase or registration

Violation of these rules may result in account termination or legal action.

12. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
We encourage you to review it carefully to understand our practices.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Rahim Yar Khan, Punjab.